Privacy Policy
Overview
ASCIQ, Inc. ("ASCIQ," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at asciq.io and use our platform.
Information we collect
We collect information you provide directly to us, including:
- -Contact information (name, email, company, role) when you request a demo or contact us
- -Account credentials when you create an ASCIQ account
- -Facility, credential, and organizational data you import into the platform
- -Usage data and analytics collected automatically through cookies and similar technologies
How we use your information
- -To provide, maintain, and improve the ASCIQ platform
- -To respond to your inquiries and demo requests
- -To send you product updates and relevant communications (you can opt out at any time)
- -To analyze usage patterns and improve our website and services
- -To comply with legal obligations and protect our rights
Data security
We implement industry-standard security measures to protect your data, including encryption at rest and in transit, role-based access controls, and regular security assessments. Your credential and financial data is stored in isolated, encrypted databases with full audit trails.
Data retention
We retain your information for as long as your account is active or as needed to provide services. If you request deletion of your account and data, we will process the request within 30 days, subject to any legal retention requirements.
Third-party services
We use select third-party services to operate our platform, including cloud hosting (Vercel, Supabase), analytics (Google Analytics), and email communications. These providers are bound by their own privacy policies and contractual obligations to protect your data.
Your rights
You have the right to:
- -Access the personal data we hold about you
- -Request correction of inaccurate data
- -Request deletion of your data
- -Opt out of marketing communications
Contact us
If you have questions about this Privacy Policy or our data practices, contact us at hello@asciq.io.